Department Directory

• 609-387-8787, option 7
• Hours: Monday thru Friday - 8:00am to 4:00pm

Our business office representatives are onsite to assist you with any questions regarding billing statements issued by Advocare SRMA and any other business office inquiries, including medical records and transfer request.

All questions related to insurance coverage should be directed to your insurance carrier's member service department. This telephone number is listed on the back of your insurance card.

• 609-387-8787, option 5
• Lab Hours: Monday thru Friday - 8:00am to 4:00pm

• 609-387-8787, option 6
• Hours: Monday thru Friday - 8:00am to 4:00pm

• 609-387-8787, option 9
• Hours: Monday thru Thursday - 8:00am to 2:30pm

• 609-387-8787, option 8
• Hours: Monday thru Friday - 8:00am to 4:00pm

Referral request will be completed in 3 business days. Do not schedule your specialist or testing appointment until at least 3 days from the date of the request.

It is important that you verify that the specialist or facility you are being referred to accepts your insurance.

Referrals for patients with Aetna, Horizon and AmeriHealth insurance will be completed electronically. You do not have to physically pick up your paper referral.

Please contact your pharmacy directly to request your prescription refills. The pharmacist will contact us directly.

It will take approximately 1 business day for your prescription request to be reviewed and approved by the attending provider. Once approved, the request will be electronically submitted to your pharmacy.

Please be aware that If a prior-authorization is necessary, it may take up to 5 days to process.

Please Note: If you have not had an appointment with an Advocare SRMA provider during the previous 6 months, we will not complete your prescription request. Please call back during normal business hours and select option #3 to schedule an appointment.